Terms and Conditions

Parties to this agreement are defined as follows:


The Consultant/Coaching Entity: 

The BraveHeart Institute ABN 90 596 402 981

Unless otherwise advised, your consultant/coach will be Ian Russell.


The Client: 

That's you, the purchaser of this program.



1. Agreement

1.1 The Consultant has agreed to provide intuitive coaching services to the Client, on the terms as outlined in this agreement.

1.2 The Services will consist of meetings conducted via phone/zoom/in-person and other written communication between the Consultant and the Client. The exact content, frequency, duration or actions taken will be defined by the chosen program.

1.3 The Consultant provides services to the Client on a fee-paying basis, as outlined in the chosen program.


2. Liability

2.1 The Client shall not be obliged to accept any information, suggestion, advice, or guidance given by the Consultant as part of the services, and they do so at their own risk. The Client hereby unconditionally and irrevocably waives any right or action against the Consultant in relation to any such information, suggestion, advice, or guidance.

2.2 The Client should seek independent financial, legal or other appropriate professional advice before acting on any such information, suggestion, advice or guidance.

2.3 The Consultant will not be liable to the Client or any third party for any loss, damage, cost or liability incurred as a result of this agreement, the existence of the relationship between the Consultant and the Client, or the services provided.

2.4 The Consultant is not liable for the services provided or for any acts or omissions of the Consultant, which are provided to or relied on by the Client.


3. Term

3.1 This agreement will continue in force for the minimum period outlined in the schedule or, in the case of the 6- or 12-month agreements, until terminated by either party by way of written notice, with a minimum of thirty (30) days’ notice.

4. Termination of 6- and 12-month contracts

4.1 Unless a specific term is provided in the program, the minimum commitment for this agreement is 6 months. Both the Consultant and the Client reserve the right to cancel this agreement at any time after the initial term, provided there is 30 days written notice provided to the other party.


5. Payment

5.1 The Client Agrees to pay the sum detailed in the chosen session or program.

5.2 All payments are to be processed automatically via the online checkout facility. 



What happens if I miss my session/cancel within 24 hours?

Your sessions will be self-booked during the month to suit both of our availability. Is it your responsibility to ensure that you book and attend your fortnightly sessions during the program. Sessions cancelled within 24 hours notice will be lost, although I may make an attempt to rebook subject to availability and circumstances.